Give feedback (Friends and Family Test)
We'd like to know what you think of Grove Medical Centre, and the experience you've had using our services.
This is sometimes called ‘Friends and family feedback’ and you may have been directed here by someone at the practice.
Past results from April 2024
From 606 responses in April; 92% of people recommend the practice, 4% do not recommend the practice and 4% neither recommend or do not recommend the practice or didn’t know. Overall How was your experience with our practice? Responses Percentage (%) Very good 427 - 70% Good 133 - 22% Neither good nor poor 21 - 3% Poor 15 - 2% Very poor 9 - 1% Do not know 1 - 0%
Past results from May 2024
From 645 responses in May; 92% of people recommend the practice, 4% do not recommend the practice and 5% neither recommend or do not recommend the practice or didn’t know. Overall How was your experience with our practice? Responses Percentage (%) Very good 447 69% Good 144 22% Neither good nor poor 29 4% Poor 14 2% Very poor 10 2% Do not know 1 0%
Past results from June 2024
From 693 responses in June; 92% of people recommend the practice, 3% do not recommend the practice and 5% neither recommend or do not recommend the practice or didn’t know. Overall How was your experience with our practice? Responses Percentage (%) Very good 474 68% Good 164 24% Neither good nor poor 31 4% Poor 11 2% Very poor 11 2% Do not know 2 0%
Past results from July 2024
From 595 responses in July; 91% of people recommend the practice, 3% do not recommend the practice and 5% neither recommend or do not recommend the practice or didn’t know. Overall How was your experience with our practice? Very good 402 68% Good 141 24% Neither good nor poor 28 5% Poor 12 2% Very poor 8 1% Do not know 4 1%
Past results from August 2024
From 638 responses in August; 93% of people recommend the practice, 2% do not recommend the practice and 4% neither recommend or do not recommend the practice or didn’t know. Overall How was your experience with our practice? Responses Percentage (%) Very good 435 68% Good 161 25% Neither good nor poor 26 4% Poor 10 2% Very poor 5 1% Do not know 1 0%
Past results from September 2024
From 618 responses in September; 92% of people recommend the practice, 4% do not recommend the practice and 4% neither recommend or do not recommend the practice or didn’t know. Overall How was your experience with our practice? Responses Percentage (%) Very good 430 70% Good 137 22% Neither good nor poor 25 4% Poor 20 3% Very poor 5 1% Do not know 1 0%
Past results from October 2024
Friends and family test (FFT) form responses for October 2024 From 540 responses in October; 93% of people recommend the practice, 2% do not recommend the practice and 4% neither recommend or do not recommend the practice or didn’t know.
Past results from November 2024
Friends and family test (FFT) form responses for November 2024 From 545 responses in November; 94% of people recommend the practice, 1% do not recommend the practice and 5% neither recommend or do not recommend the practice or didn’t know.
Past results from December 2024
Friends and family test (FFT) form responses for December 2024 From 487 responses in December; 92% of people recommend the practice, 3% do not recommend the practice and 5% neither recommend or do not recommend the practice or didn’t know. Overall How was your experience with our practice? Responses Percentage (%) Very good 341 70% Good 105 22% Neither good nor poor 22 5% Poor 8 2% Very poor 9 2% Do not know 2 0%