Statement of Purpose
STATEMENT OF PURPOSE
The Grove Medical Centre, Church Road, Egham, Surrey TW20 9QN
Website address: www.thegrovemc-egham.nhs.uk:
Facebook: www.facebook.com/TheGroveMedicalCentre
Tel: 01784 432191
Registered Manager: Dr Linsey Leach
The Grove Medical Centre is a Partnership.
Clinical Partners
Dr Linsey Leach (Female) MBChB, MRCGP, BMedSc, MSc, DRCOG, PG Certificate in Healthcare Education. Joined the Practice in 2011 as a Salaried GP and became a Partner in 2014. Gynae Lead for the Practice and has a special interest in Pain Management. Surrey Heartlands CCG Digital Clinical Lead.
Dr Amit Vasistha (Male) MBBS BSc (Hons) MRCGP MRCP DRCOG Diploma in Diabetes, Diploma in Cardiology. Joined the Practice in 2013 as a Salaried GP and became a Partner in 2014.
Dr Rakesh Verma GP, MUDr. MRCS. MRCGP Post-graduate certificate in Medical EducationPrescribing Lead for the Practice and Minor Surgery
Associate GPs
Dr Jasvinder Kaur (female) Associate GP MBChB BSc MRCGP DRCOG DFSRH
Dr Seeta Raja (female) Associate GP, MBBS BSc MRCGP DRCOG DFSRH
Dr James Curtis (male) Associate GP MRCGP, BMBS, BA (Hons), FdSc , Safeguarding Lead
Dr Paul Stheeman (male) Associate GP MBBS PGDip DAvMed MRCGP
Dr Jagbir Dhugha (male) Associate GP
Dr Nirum Rai (female) Associate GP
Dharani Kirishnathasan Physician Associate
Practice Nursing Team
Karin Straka: Interest in Diabetes, Women’s Health Child Immunisation, Student Nurse Mentor, Infection Control
Katherine Boshoff: Advanced Clinical Practitioner, specialist interest in Women’s Health, undergoing training for implant insertion
Amy Bold: The newest nurse to our team with plans to complete further postgraduate studies.
Health Care Assistants
Sarah Knight (Phlebotomist) who is responsible for our INR Monitoring Service
Athena Webber-Gostage (Healthcare assistant)
Dawn Byrne (Healthcare assistant)
Samantha Maskell (Healthcare assistant)
Management Team
Anastasia Oakes Practice Manager
Lesley Cushen Operations Manager
Ben Cushen Reception Manager
Medical Secretaries
· Claire Churchman
· Abigail Furtado
Administration Team
· Wendy Jenkins
· Carol Sellers
· Jo Anne Saunders
· Adriana Garrett
Receptionists Team
· Debbie Bryant
· Donna Sewell
· Karen Reed
· Kathy Boardman
· Nadine Sergeant
· Rosalind Elgar
· Lottie-Mae Molloy
· Limara Doe
· Alberta Osei-Poku
GROVE MISSION STATEMENT & VALUES
- We endeavour to treat all our patients with dignity, respect and honesty. Everyone at the Grove Medical Centre is committed to delivering an excellent service. We encourage patients to highlight any discrepancies and to offer the same commitment in return.
Guarantee of care for our community
Educate the next generation of clinicians.
Respect for our patients & team members
Over and above to help patients at all levels
Versatility
The Grove Medical Centre is a well-established GP Surgery that was purpose built in 1985 and practice owned, with on- site parking for staff and patients.
Our premises are modern with special consideration for the disabled, including parking access and internal facilities.
We are a GMS Practice and our practice area covers Egham, Virginia Water, and some parts of Staines-on-Thames.
As of November 2024 we have15,364 service users are the whole population, all ages, all medical conditions and disabilities.
The registered activities and service types have been agreed by the partners in accordance with CQC guidance.
The Regulated Activities under CQC
· Diagnostic and Screening procedures
· Family Planning
· Maternity and Midwifery services
· Surgical procedures
· Treatment of disease, disorder or injury
Under the Health and Social Care Act 2008 (The Care Quality Commission (Registration) Regulations 2009 Part 4) the registering body (The Grove Medical Centre) is required to provide the Care Quality Commission a statement of purpose.
Our Aims and Objectives for delivering each of the above regulated activities:
· We aim to ensure high quality, safe and effective services and environment.
· To provide monitored, audited and continually improving healthcare services.
· To provide healthcare which is available to a whole population and create a partnership between patient and health profession which ensures mutual respect, holistic care and continuous learning and training.
· The provision of accessible healthcare which is proactive to healthcare changes, efficiency and innovation and development.
· To improve Clinical Governance and Evidence Based Practice.
· To improve Clinical and Non clinical risk management.
· To reduce risk in specific clinical risk area and facilities.
· To improve environment.
· To improve vigilance for unforeseen emergencies.
· To optimise performance against key targets and core standards.
· To meet key targets.
· To become a patient centred organisation.
· To safeguard both children and vulnerable adults by ensuring that all staff receive appropriate training.
· To improve services offered to patients.
· To improve communication between the surgery and the patients.
· To recruit, retain and develop a highly motivated and appropriately skilled workforce.
· To enhance performance of the workforce.
· To guide the employees in accordance with the Equalities Scheme
· To continue the development of the Practice
· To ensure effective management and governance systems.
· To ensure a robust information technology strategy to support the business of The Grove Medical Centre
The Services provided by The Grove Medical Centre:
· Routine Acute medical checks and general medical services
· NHS relevant prescriptions and medications or a private prescription can be issued.
· Immunisations: Childhood immunisations / Foreign travel immunisations
· Health Protection Preventative immunisations, e.g. Influenza, Pneumoccocal Covid19 signposting.
· Lifestyle management weight loss/ exercise and smoking cessation advice for patients who want to lose weight and maintain a healthier lifestyle
· Employee medicals – our GP’s are able to carry out medical reports and review
· Respiratory – The Grove Medical Centre is able to refer for lung function testing
· Diabetic Patients – The Grove Medical Centre provides ongoing care for our diabetic patients
· Asthma Patients – The Grove Medical Centre provides continual care for patients suffering with Asthma & COPD review.
· Carer’s Support
· Phlebotomy – The Grove Medical Centre offers blood tests every day, Monday – Friday 8am-3.30pm
· Minor Surgery – We offer a number of minor surgery procedures
· ECGs
· Wound dressing – Our Nurses are trained in all aspects of wound care apart from 4 layer bandaging
· 24 hour BP monitoring – We have a 24 hour ambulatory BP monitor and software
· Cervical Screening – Our practice nurses and lead GP are qualified to carry out cervical screening tests in the form of cervical smear
· Medication reviews – from our team of in house PCN Pharmacists
· INR Monitoring – We provide an in house service to our stable patients and also can organise monitoring at home
· High risk case reviews
· Bereavement support
- Female contraception such as insertion and removal of implants and IUCDs.
- Preventative NHS Health Checks
- Annual reviews for patients with Learning Disabilities, Serious Mental Health difficulties and/or Dementia.
Partner Services at the Grove Medical Centre for our patients
· Ear Microsuction – We have biweekly clinics
· Mental Health Consultations – GP Integrated Mental Health Service
· Ultrasound Scanning
· Physiotherapy
Our practice ethos is to strive towards a partnership between patients and health professionals based on the following:
Mutual Respect
We endeavour to treat all our patients with dignity, respect and honesty. Everyone at the Grove Medical Centre is committed to deliver an excellent service. We encourage patients to highlight any discrepancies and to offer the same commitment in return.
Holistic Care
We treat patients and illnesses. This means that we are equally interested in the physical, psychological and social aspects of your individual care.
Continuity of Care
Building and maintaining a strong relationship between doctors, health professionals and patients is essential to the way we work. This is especially so in the management of ongoing problems or long-term illness. In these circumstances we encourage patients to see the same health professional and wherever possible we will facilitate this through our appointment system.
Learning and Training
We are a training practice and are committed to the ongoing training and Development doctors and nurses. We train specifically; med students, foundation doctors, GPs, nurses, clinical pharmacists, physician associates and advanced nurse practitioners. We believe in life-long learning and all the health professionals here and administrative staff undergo an annual appraisal where the goals of the individual, teams and practice are discussed and agreement reached on the way forward for continued professional development. Regular reviews act as a way of reinforcing effective performance, highlight areas for improvement and recognise developing strengths.
We also recognise the benefit of supported learning for our patients and families in enhancing ability to manage and deal with both self- limiting and long- term illnesses.
We hold six-weekly clinical practice meetings for learning, sharing and continued professional development, six-weekly clinician education meetings and quarterly reception staff learning and development meetings. We believe in clinical supervision and life-long learning.
SASSE 2 Primary Care Network
We are part of the Primary Care Network SASSE2, this PCN consists of the following Practices:
· Knowle Green
· Packers
· Orchard
· Fordbridge Medical Centre
Dr Amit Vasistha is the Clinical Director for our Primary Care Network, Mrs Debi Happs is the Operations Manager of our PCN and Mrs Nipa Patel is our Senior PCN Pharmacist.
Federation
The Practice are part of the NICS Federation. NICS is the GP Federation in North West Surrey, which consists of 38 GP practices who have agreed to work together to improve access to primary care appointments for the benefit of our patients.